Yes, if the tree has been planted by us, is young enough to be part of our Tree Care Program, and is small enough for our team to help. How do I know who planted the tree and if it is part of your Tree Care Program? Our Tree Care Request Form guides you through questions and photos to help you figure that out and know who to contact. No, if the tree was planted by the City, or has outgrown our FUF Tree Care Program. In both of these cases, the City’s Street Tree SF Program is here to help. Please contact them via the information below: Urgent Maintenance Requests: Contact 311 via phone (dial 311 from a 415 area code), app, or submit an online form. General pruning, permitting, or other regulatory requests: Contact the Bureau of Urban Forestry via email or phone (628-652-8733).